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Services / How we work

Get in touch

Let us know what you need done. Whether it’s a website, a logo, some custom programming, or better search engine placement, we can help your enterprise succeed. Write us or call us at the number at the top of the page. We’re happy to confidentially discuss your ideas.

Let’s meet

We’ll get together in person or online to get to know each other better, talk about your project in more detail, and get clear on any particulars that need further fleshing out. We’ll make sure that we know exactly what you want to achieve, and then let you know how we think we can help. Our work style is professional and personal. We’re technicians but we’re people, too. We appreciate the opportunity to get to know you and your business better.

The proposal

We’ll carefully assess your needs and send you a proposal in a concise, plain-English document. In it you’ll find a description of what you spoke with us about, the processes we’ll employ to accomplish your goals, and clear cost estimates. Our experience across the media development spectrum ensures our estimates are rigorous and accurate.

Getting down to business

Once you decide to hire us, we’ll ask you to send us 30% of our fee, and then we’ll get to work. For large projects we’ll send you a detailed plan that includes labor components, time line, and completion benchmarks. For simpler jobs such as one-off print jobs or quick website updates, we may skip the documentation and just get to work.

Design composites

Once your project is underway, the design and implementation work begins. We’ll email you several examples, or ‘comps’, for you to choose from. We’ll adjust and improve them several times to ensure they meet your needs.

Website build

Once you’re happy with your new design, we start the build process. We’ll do our work in a private workspace where you can watch the site develop. This workspace will only be accessible to you and your team. We use industry best-practices to ensure your website is fast, search engine friendly, cross-browser compatible, and accessible to disabled users. We build most sites on the WordPress framework, an open-source content management system (CMS) that’s stable, secure, and continually upgraded and supported — free of charge — by thousands of coders and designers all over the planet. This brings you huge ROI benefits.

The extras

We also offer website hosting, domain name registration, email set-up, Google Ads set up and tracking, and of course search engine optimization, letting you focus on building your business. Need to know how many people are visiting your site, where they’re coming from, and where they’re going? Easy. Usage tracking will give us the numbers, letting us analyze down the road what’s working and what needs improvement.

WordPress works

Updating your new site will be easy. We use WordPress as the underlying, or back-end, technology for your website. This free platform is very easy to use. It lets you update your site’s content and even add new pages to your site yourself, and you can do it all from virtually any computer with an internet connection.

Support

We offer training as part of the development package, but when you need help or want clarification we’ll be there for you. Just contact us and let us know how we can help.

Have more questions?

Feel free to give us a call or send us a message. We’d be more than happy to speak with you.